PDFpen 5 – PDF Editor App Reviews

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Can I have a refund please!

My little brother bought this app by mistake and wasted $20 on it! Can I please get a refund?!

Broken

Core features dont work, like the lack of any eraser tool. Inexplicably stopped working with free writing. Evernote integration is pointless.

Broken - Frown Software - Dont Buy

I bought this software even though it was overpriced for what I used it for because it used to work (a long time ago). I used it to drop a signature in a PDF and make it transparent. Now this software doesnt even do that.. and a whole bunch of basic functions like moving around a document are broken. The images are very blurry when exported and the document jumps all over the place when trying to scroll. Now I figured out how to do it on my Mac for free. Wont buy any future versions of this software.

Better manual

I saw some reviews posted that kind of bashed the app. I to was in this mode and looking for a better app. However the start guide that came with the app was of little help. By going to the support page on line I was able to find a manual and so far all my issues have been resolved. My suggestion at this time would be a link under settings to access your site to the manual which is well laid out and easy to follow and offers step by step help. In addition how about making the manual available as a PDF to be added to the document section of the app (please keep the hyper links live). Oh and yes beyond the undo button there is not a eraser, but there is an even better way to correct or delete markings even after closing and reopening the app. Seek out the online manual and you will see. And the manual to the app download and get a 5 star rating.

Okay - But…

Okay but better not want to change the name of your document - I cant find the right zone to tap to be able to change the name. Just opens the document, I know or believe it is possible just cant find the right "touch zone" very frustrating!

Reliable and Powerful

Ive been using PDFpen for many years now, both on iOS as well as on the Mac. I share my documents via dropbox as well as iCloud. Smile on my Mac has kept up with emerging technologies from Apple as well as other vendors, so when it comes to working with PDFs, PDFpen pro 2 has you covered. I admit, sometimes I dont remember how a particular function works. Then I resort to the well designed help thats available in the “Smile on my Mac” site, including lots of videos that walk me through everything I need to know. This is a great product, and a great value for the money. I use it every day, and have never regretted the purchase. Thanks for taking care of all your customers!

Truly a pleasure for editing and manipulating PDFs

I was turned on to PDFPen from the folks at the Back 2 Work podcast. Ive been blown away at its simplicity and ease of use. Truly a fantastic experience for manipulating and editing pdfs, especially on an iPad Pro.

Impossibly buggy. Dont buy at all.

Update: I hate this app with all my life now. Buggs increased and now it constantly crashes. I. Want. My. Money. Back. Dont buy this thing, please. I absolutely love the app and the features, the concept is great and it would make your life complete... If only it worked correctly. Its very slow, even slower for searching keywords inside the document and sometimes (often) while youre writing it glitches and you lose all the comments youve made in however pages it decides it didnt save. Oh and this "saving" its supposed to be done automatically, so you dont have any "save button" option.

Update riddled with bugs

PDFPen (and the desktop Pro) version have been my "go to" for several years, yet the current iteration on iPad is nearly unusable: 1. Cannot trigger sync without closing window then reopening it. 2. Sync no longer runs in background. 3. Sync not updating changes (none of my updates appear in Dropbox, in spite of repeated forced syncs over the past 30 minutes). 4. Highlighting does not recognize finger drag across text—gets stuck. Only way out is to zoom way in, grab handle, drag until it gets stuck again, zoom in even more, grab handle again, etc. Takes several tries just to highlight a short sentence (single line). 5. After dragging items into folders (which I love), a grayed out copy remains on the screen outside the folder. Probably related to failures in sync process. 6. Moving annotation text box works about 1/4 of the time, if that. 7. Renamed documents dont reflect name changes in Dropbox (again...that sync). And all this in one simple PDF document. Breaks my heart to post a negative review for this app, but the update behaves more like an untested beta than a fully vetted version. ?

Overall Excellent

Ive tried a few form fill apps, and this one is one of the best paid apps (although pricey). Every now and then it can get buggy, but not enough to force me to switch over to another app.

DO NOT BUY

Spent $20 dollars so I could edit a paper on my iPhone since I do not have access for a computer. It wont even open the document. That is wasted money down the drain. I followed their directions.

Waste

No erase function. No good Instructions. Spent a bunch of time hilighting and went back and it seemed to arbitrarily save some of the hilights and didnt save most. No way to confirm saving your work. Cant believe they charge $20 for this and I bought it because it was recommended on a website.

I just switched my complete workflow...

..to the PDFpen Suite. It works like a charm. Its incredibly fast. If you are looking for PDF Editor that does everything great, look no further

Some Bugs

Also needs better translation and clean icon.

Low value version

1. Pressure sensitivity doesnt work with Wacom cs600. I hope it would be fixed. By the way, If button works and I can use the button as an eraser, that will be better. 2. It has difficulty with a large PDF. I tried to open 25MB one. But it often end up with no response. 3. I hope you add bookmark function, so that I can edit index or outline.

Love this app BUT

The scribble tool does not work at all, iPad Air 2 latest iOS

Very impressed that this no longer runs on Yosemite

I was using this product faithfully month after month and found out today from Apple Support this is no longer supported and was removed from my machine. Simply not good customer service - I would love to have this back or have a refund - I cant be as productive on my tiny phone screen as I am on the computer and not having it on both defeats the purpose

Ugly

Much worse than competing apps. Wacom fineliner support works really bad.

Its really helpful

If your work needs to be professional ? So youll need this app

Still disappointed

This app is buggy and slow. Its predecessor was the same way. I am disappointed that Smile charged for this update after the first version had so many problems. Pdfpen 2 is no different in this regard. In theory, it is a powerful pdf management tool. In practice, it is slow to sync, not designed as logically as some of the competition, and too expensive. Buy PDF Expert instead. It is a fraction of the cost, better designed, and more reliable.

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